Abstract:
This research study aimed to explore the perceptions and experiences of faculty members on
empathy. The study focused on two main research questions to identify definitions of empathy and
faculty experiences in building relationships in higher education in Azerbaijan. To gather
comprehensive data, a qualitative approach and convenience sampling strategy was used. The
sample size consists of nine faculty members from three public universities in Azerbaijan. The
main selection criteria of participants involved having at least five years of experience in various
academic departments in higher education. To get accurate analysis, semi-structured interviews
were audio-recorded and video-recorded. During the data analysis, member check and peer review
were used to ensure that the participants’ perspectives and the correctness of the translations were
accurately represented.
The findings of the research reveal the perceptions and experiences on empathy from both
male and female perspectives. The data mostly focuses on how empathy affects teaching strategies,
relationship with students and colleagues in higher education. Besides, the research indicates that
the definition of empathy varies differently among faculty members from humanitarian and
technical fields. On the other hand, there had some limitations including limited sample size,
gender biases, language barriers and time constraints.
As a final recommendation, we came up with a booklet, which indicates different ways to
foster empathy and highlight empathetic teaching strategies in higher education