Government 4.0 in Public Administration

Abstract

Recently, digitalization and technological transformation is an emerging trend among countries. Different countries apply various concepts and principles to adjust their administration system to technological advancements. Although some people do not support, the benefits and expected outcomes through digitalization is an active discussion. Azerbaijan is also one of those countries shifting towards e-governance. After the implementation of Government 1, 2, and 3 principles, the Azerbaijani Government is now strongly focused on Government 4.0 initiatives which aims to bring digital and technological advancements to Public Administration. It is believed that through various initiatives in different fields, the government will be able to achieve its ultimate goals in administration which are transparency, accountability equality, equity, quality of services delivered and so on. This research paper analyses the current situation in Azerbaijan, in the implementation of Government 4.0 and reflects different aspects for exploring the realities within the concept. It highlights the main constraints and possible negative consequences that may occur during implementation. To have a better understanding, both primary and secondary data are used. A survey and multiple interviews with professionals to better understand and get first-hand experience. The research aims to determine and suggest effective policy alternatives after critically analyzing the current stage of implementation, increase citizen participation, and use of egovernment tools.