Browsing by Subject "Customer satisfaction."

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Assessing the influence of Digital Banking service quality on customer satisfaction : A Country Case of Azerbaijan

Hasanzada, Natavan (ADA University, 2022-05)

The study has attempted to assess the influence of digital banking service quality on customer satisfaction in the case of the Azerbaijan banking industry. To achieve the objectives of the study primary data collection ...
The Impact of CRM on Customer Retention in Baking Sector in Azerbaijan

Akbarova, Ulkar (ADA University, 2022-05-15)

In Azerbaijan, especially in the banking sector, there is a lack of research examining the effects of customer relationship management on customer retention. To examine this effect, in this study customer relationship ...
Impact of E-banking System on Customer Satisfaction from Customer Perspective in Banking Sector in Azerbaijan

Hajiyev, Elvin (ADA University, 2021-12)

The research ascertains the relationship between E-banking system and customer satisfaction in the banking sector in Azerbaijan. Thus, the principal aim of research is to reveal how E-banking system influences the ...

Now showing items 1-3 of 3

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